Returns & Exchanges
We want you to love your Asian beauty routine, which is why we offer a 30-day return window for unopened and unused products. If a product doesn't meet your expectations, we are committed to making it right.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned K-Beauty, J-Beauty, or C-Beauty products, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing